Creating Deep Security diagnostic package in Linux

TrendMicro has published article on creating diagnostic package for troubleshooting your reported issues by their support engineers. However, the document doesn’t cover the actual steps to identify the location of installation in Linux environment and how to move the files from restricted directory.

Identify DS Agent Installation Folder

$ ps -auxwe | grep ds_agent

Path is /opt/ds_agent


Create diagnostic package

$ cd /opt/ds_agent

$ sudo ./dsa_control -d

The diagnostic package gets created in /var/opt/ds_agent/diag


Move Diagnostic file to /var/tmp

$ chown -R username:username /var/opt/ds_agent

$ mv /var/opt/ds_agent/diag/ /var/tmp

$ chown -R root:root /var/opt/ds_agent

You may also like...

Thank you for visiting us. To continue receiving updates, please Subscribe to our Social Media Channels.