UCCX: Determine which server is currently the Master?

In UCCX, there is no concept of Publisher/Subscriber, instead we have Master and Slave concept in UCCX. You can identify the role by following few steps. Login to each UCCX Server Navigate to Cisco Unified CCX Serviceability page Choose Tools > Control Center - Network Services menu Select the Server. … Continue reading UCCX: Determine which server is currently the Master?