An error has occurred while saving a new UCCX script file in UCCX Publisher node. The message was "Error while performing the operation. Please look into logs for more information." If you encounter similar error, first identify the server roles, ensure they are properly set and finally try to apply Continue Reading
UCCX: Determine which server is currently the Master?
In UCCX, there is no concept of Publisher/Subscriber, instead we have Master and Slave concept in UCCX. You can identify the role by following few steps. Login to each UCCX Server Navigate to Cisco Unified CCX Serviceability page Choose Tools > Control Center - Network Services menu Select the Server. Continue Reading