Cisco UCCX supports .wav audio files with attributes of CCIT U-Law, Sample Size: 8bit and Sample Rate: 8KHz However iphone’s Voice Memo app generates audios on .m4a (MPEG 4 Audio) format. It is compatible with Apple devices, but not with Cisco UCCX. Hence .m4a must be converted to proper .wav Continue Reading
Cisco UCS
UCCX: updating script caused error: Error while performing the operation. Please look into logs for more information.
An error has occurred while saving a new UCCX script file in UCCX Publisher node. The message was “Error while performing the operation. Please look into logs for more information.” If you encounter similar error, first identify the server roles, ensure they are properly set and finally try to apply Continue Reading
UCCX: Determine which server is currently the Master?
In UCCX, there is no concept of Publisher/Subscriber, instead we have Master and Slave concept in UCCX. You can identify the role by following few steps. Login to each UCCX Server Navigate to Cisco Unified CCX Serviceability page Choose Tools > Control Center – Network Services menu Select the Server. Continue Reading
Cisco CUCM – Get User List Who have Logged into Phone
As a Cisco CUCM administration, you may have to find out at some point of time, which users have logged in and to which Cisco phone. Here is how you can check. Login to CUCM Choose Devices > Phone Select ‘Actively Logged in Device Report’ from the drop-down list in Continue Reading
Cisco UCS C220M4 Purple Screen – Could not start pcpu 1: TSC sync timed out
This happened today while setting up ESXi 6.5 on Cisco UCS C200 M4 Server. VMware crashed and throwing an error in the purple screen, Could not start pcpu 1; TSC sync timed out. If you come across similar situation, then try changing CPU settings in BIOS. It fixed the ESXi Continue Reading