How to convert voices recorded on iphone into Cisco UCCX supported format?

Cisco UCCX supports .wav audio files with attributes of CCIT U-Law, Sample Size: 8bit and Sample Rate: 8KHz However iphone’s Voice Memo app generates audios…

UCCX: updating script caused error: Error while performing the operation. Please look into logs for more information.

An error has occurred while saving a new UCCX script file in UCCX Publisher node. The message was “Error while performing the operation. Please look…

UCCX: Determine which server is currently the Master?

In UCCX, there is no concept of Publisher/Subscriber, instead we have Master and Slave concept in UCCX. You can identify the role by following few…

Cisco CUCM – Get User List Who have Logged into Phone

As a Cisco CUCM administration, you may have to find out at some point of time, which users have logged in and to which Cisco…

Cisco UCS C220M4 Purple Screen – Could not start pcpu 1: TSC sync timed out

This happened today while setting up ESXi 6.5 on Cisco UCS C200 M4 Server. VMware crashed and throwing an error in the purple screen, Could…