Configuration guides for IT Administrators
Cisco UCS
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How to convert voices recorded on iphone into Cisco UCCX supported format?
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Read More →: How to convert voices recorded on iphone into Cisco UCCX supported format?Cisco UCCX supports .wav audio files with attributes of CCIT U-Law, Sample Size: 8bit and Sample Rate: 8KHz However iphone’s Voice Memo app generates audios on .m4a (MPEG 4 Audio) format. It is compatible with Apple devices, but not with Cisco UCCX. Hence .m4a must be converted to proper .wav format. Convert .m4a to…
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UCCX: updating script caused error: Error while performing the operation. Please look into logs for more information.
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Read More →: UCCX: updating script caused error: Error while performing the operation. Please look into logs for more information.An error has occurred while saving a new UCCX script file in UCCX Publisher node. The message was “Error while performing the operation. Please look into logs for more information.” If you encounter similar error, first identify the server roles, ensure they are properly set and finally try to apply your script file in the…
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UCCX: Determine which server is currently the Master?
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Read More →: UCCX: Determine which server is currently the Master?In UCCX, there is no concept of Publisher/Subscriber, instead we have Master and Slave concept in UCCX. You can identify the role by following few steps. Login to each UCCX Server Navigate to Cisco Unified CCX Serviceability page Choose Tools > Control Center – Network Services menu Select the Server. If the CCX Engine has…
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Cisco CUCM – Get User List Who have Logged into Phone
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Read More →: Cisco CUCM – Get User List Who have Logged into PhoneAs a Cisco CUCM administration, you may have to find out at some point of time, which users have logged in and to which Cisco phone. Here is how you can check. Login to CUCM Choose Devices > Phone Select ‘Actively Logged in Device Report’ from the drop-down list in the upper, right corner and…
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Cisco UCS C220M4 Purple Screen – Could not start pcpu 1: TSC sync timed out
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Read More →: Cisco UCS C220M4 Purple Screen – Could not start pcpu 1: TSC sync timed outThis happened today while setting up ESXi 6.5 on Cisco UCS C200 M4 Server. VMware crashed and throwing an error in the purple screen, Could not start pcpu 1; TSC sync timed out. If you come across similar situation, then try changing CPU settings in BIOS. It fixed the ESXi issue. Log in to BIOS…
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