How to convert voices recorded on iphone into Cisco UCCX supported format?

Cisco UCCX supports .wav audio files with attributes of CCIT U-Law, Sample Size: 8bit and Sample Rate: 8KHz However iphone’s Voice Memo app generates audios on .m4a (MPEG 4 Audio) format. It is compatible with Apple devices, but not with Cisco UCCX. Hence .m4a must be converted to proper .wav Continue Reading

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